1. Data Controller
The Data Controller is:
Andrea Eleuteri, owner of Softkey di Eleuteri Andrea
Via Oslavia 56 - 06034 Foligno (PG) - Italy
Email: info@softkey.it
2. Types of data processed
The website may process the following categories of data:
- Browsing data: technical information collected anonymously or in aggregated form (e.g. IP address, browser type, visited pages), used for statistical and security purposes.
- Data voluntarily provided by the user: name, surname, email address, phone number and other information contained in messages sent via contact form, email or other channels.
- Service-related data: information connected to support requests, technical interventions or consultancy services.
3. Purpose of processing and legal basis
Personal data is processed for the following purposes:
-
Managing contact requests and communications received via forms, email, phone or other channels indicated on the website.
Legal basis: performance of pre-contractual measures requested by the data subject (Art. 6(1)(b) GDPR). -
Compliance with legal obligations related to professional activity (tax, accounting or other legal obligations).
Legal basis: compliance with legal obligations (Art. 6(1)(c) GDPR). -
Protection of the Controller’s rights in legal or out-of-court proceedings, where necessary.
Legal basis: legitimate interest of the Controller (Art. 6(1)(f) GDPR).
4. Processing methods
Data is processed using manual and IT tools, with logic strictly related to the purposes indicated and in a way that ensures security and confidentiality, in compliance with applicable regulations.
Data submitted through the contact form is transmitted via secure connection (HTTPS/TLS) to prevent interception. Data is sent directly to the Controller’s email and stored securely. Systems hosting the website and communications are regularly backed up and accessible only to authorized parties.
5. Provision of data
Providing data marked as mandatory in contact forms is necessary to respond to requests. Failure to provide such data may prevent providing the requested information or services.
6. Data recipients
Personal data may be processed, within the stated purposes, by the Controller and, if necessary, by trusted collaborators or service providers (e.g. IT service providers, accountants or consultants), appointed where required as data processors under Art. 28 GDPR.
Data is never sold or shared with third parties for marketing purposes. It is disclosed only when required by law.
7. Data transfer outside the EU
Personal data processed through this website is generally not transferred outside the European Union.
Should it become necessary, for technical reasons or due to the use of specific IT or email services, to transfer data outside the EU, such transfer will take place in compliance with the safeguards required by applicable law.
8. Data retention period
Data is retained only for the time necessary to achieve the purposes for which it was collected and in accordance with legal requirements.
Data collected via contact form or email is retained for up to 6 months if no professional relationship is established. If a relationship is established, retention follows applicable legal requirements.
9. Data subject rights
Users may exercise their rights under Articles 15–22 GDPR, including:
- access their personal data;
- request correction or completion of inaccurate data;
- request deletion (right to be forgotten);
- request limitation of processing;
- receive data in portable format;
- object to processing based on legitimate interest.
To exercise these rights, contact: info@softkey.it.
10. Right to lodge a complaint
If you believe your data is processed unlawfully, you may lodge a complaint with the relevant supervisory authority.
11. Cookies and tracking tools
The website uses only technical cookies and tools strictly necessary for the proper functioning of the pages and services requested by the user.
As of the date of this notice, the website does not use third-party analytics tools nor profiling or behavior-tracking tools.
Therefore, under the applicable rules, user consent through a cookie banner is not required.
12. Policy updates
This policy may be updated. Updates will be published on this page.